FAQs
We understand that you may have inquiries about our services. Explore our FAQs section to find informative responses. If you don’t find the information you’re looking for, feel free to reach out to our team for personalized assistance.
You can easily book an appointment by visiting our website and using our online booking system. Alternatively, you can call our front desk at [Phone Number], or message us on our social media to schedule your appointment.
Yes, we do welcome walk-in clients at Serenease Aesthetic & Wellness Studio, depending on availability. While we recommend scheduling an appointment in advance to secure your preferred time slot, we will do our best to accommodate walk-ins whenever possible. Please feel free to visit us, and our friendly staff will assist you based on our current availability.
We do not require deposits for booking in advance. But we hope you can at least let us know if you won’t be able to go in time, or wish to cancel the appointment.
Our studio is located at 2nd flr. #60 Sct. Chuatoco cor. Champaca St. Brgy. Roxas, Quezon City, Philippines. You can find us easily using GPS or maps applications, or you can contact us for directions.
Yes, but first come first served basis.
Our studio is accessible by public transportation, and there are tricycles you can ride from our studio to ask them to take you to Fisher Mall/Pantranco (our landmarks) and vice versa.
We are open Tuesdays-Sundays from 10:00 AM to 12:00 AM.
You can stay updated on our latest promotions by visiting our website, subscribing to our newsletter, or following us on social media platforms.
Yes, we have specific terms and conditions for each promotion or discount. We encourage you to carefully read the terms and conditions associated with any offer you’re interested in to ensure eligibility and understand any limitations or expiry dates.
We offer a range of body massages, including massages exclusive at Serenease, Swedish, Hot Stone, and more. Check out our list of services for details.
Serene Head Water Spa is a unique massage experience that originates from Vietnam and has been introduced to the Philippines by Serenease Aesthetic & Wellness Studio. This specialized massage technique focuses primarily on your head and neck area, offering a soothing and revitalizing treatment.
Our massage sessions typically last between 30 minutes to 2 hours, depending on the type and your preference.
You will be provided with comfortable attire or draping during your massage session to maintain your privacy and comfort.
Our foot spa includes a relaxing soak, exfoliation, and moisturizing treatment for your feet. It’s complemented by a chair massage to ease tension and promote overall relaxation.
This service usually lasts around 15 to 90 minutes, providing ample time for foot pampering and chair massage.
Depending on your skin type and goals, regular body scrubs can be done every 2-4 weeks.
Yes, many clients enjoy combining a body scrub with a massage or other spa services for a comprehensive relaxation experience.
Eyelash extensions can last anywhere from 2 to 6 weeks, depending on your natural lash growth cycle and aftercare.
Yes, when applied by a trained and certified technician, eyelash extensions are safe. We use high-quality adhesive and follow strict hygiene standards to ensure your safety.
The application process typically takes between 1.5 to 2 hours for a full set of eyelash extensions. Fill appointments can be shorter, depending on the required maintenance.
It’s recommended to arrive with clean, makeup-free eyelashes. Avoid using oil-based makeup removers or products on the day of your appointment.
Classic extensions involve attaching one extension to each natural lash, while volume extensions involve applying multiple lighter extensions to a single natural lash, creating a fuller and more dramatic look.
To extend the life of your extensions, avoid oil-based products, excessive rubbing, and use a specialized lash cleanser to maintain cleanliness. Regular fills are also recommended every 2-3 weeks.
You can still wear makeup, but it’s best to use water-based or lash extension-friendly products. Be gentle when removing makeup around the eye area to avoid damaging the extensions.
If you experience any discomfort, redness, or irritation, please contact us immediately. It’s essential to address any issues promptly to ensure your comfort and safety.
Nail extensions can last up to 3-4 weeks with proper care and maintenance.
When applied and removed correctly by our skilled technicians, nail extensions should not damage your natural nails.
Our nail art services include various designs, patterns, and decorative elements to enhance the beauty of your nails, such as hand-painted art, rhinestones, and more.
Absolutely! We welcome your creative ideas and can customize nail art to match your preferences and occasions.
The duration of a nail art session can vary based on the complexity of the design but usually ranges from 30 minutes to 1 hour.
To make your nail art last, avoid activities that could chip or damage the designs, and be sure to follow aftercare instructions provided by our nail artists.
Yes, there is a difference. Gel nail extensions tend to be more flexible and natural-looking, while acrylic extensions are typically stronger. Our technicians can help you choose the best option based on your preferences and needs.
Yes, nail extensions can be applied to short or damaged nails to enhance their appearance and strength. Our technicians will assess your nails and recommend the best approach.
It’s recommended to have nail art professionally removed to avoid damage to your natural nails. Our technicians can safely remove the designs and provide a fresh canvas for your next nail art session.